Must be able to obtain/maintain any necessary licenses and/or certifications.

Must have excellent communication and customer service skills.

Must have thorough knowledge of all casino games, rules, procedures and regulations.

Prior experience in the same or similar position preferred.

Five (5) years of experience as a Floor Supervisor.

Responsible for handling all casino guests’ needs, complaints and disputes related to table games and other areas in a timely & professional manner.

Ensure that all company policies and procedures and all gaming regulations are strictly adhered to at all times.

May be assigned to run shift and be responsible for the overall management of all casino table games on assigned shift.

Resolve customer complaints or refer to Shift Manager when appropriate.

Monitor changes of cards and dice inspect new equipment before allowing into play.

Evaluate designated employees’ performance on a yearly basis.

Direct and supervise dealers in assigned area.Maintain positive customer relations, evaluate play, and extend complimentary services when appropriate.Operate computer to access credit line, issue credit.Understand and monitor compliance with gaming regulations, company policies and procedures.Possess through knowledge of games assigned to supervise.

Stand and circulate throughout assigned area.

Reviews the internal security of all table games and maintains surveillance of all activities that could affect the efficiency and effectiveness as well as the integrity of the casino operation.

Enforce compliance with all applicable laws and regulations.

Regularly circulate throughout Casino Pit as assigned.

Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive Company image whenever possible. Oversee table games and employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures of the above are upheld.

Casino floor supervisor jobs las vegas